Resolved after 1 hour 54 minutes, affecting Interac e-Transfer funding, on November 13, 2025.
This incident has been resolved. If your e-Transfer is stuck please try send a reminder on the e-Transfer (from your institution) or https://help.shakepay.com/en/articles/7959242-my-e-transfer-is-pending-with-a-412-error-code
Affected components
Update timeline
- investigating Nov 13, 2025, 10:14 PM UTC
We are currently investigating the issue - Pending e-Transfers will get processed as soon as possible.
- monitoring Nov 13, 2025, 11:19 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 13, 2025, 11:49 PM UTC
If your e-Transfer is stuck please try send a reminder on the e-Transfer (from your institution) or https://help.shakepay.com/en/articles/7959242-my-e-transfer-is-pending-with-a-412-error-code
- resolved Nov 14, 2025, 12:09 AM UTC
This incident has been resolved. If your e-Transfer is stuck please try send a reminder on the e-Transfer (from your institution) or https://help.shakepay.com/en/articles/7959242-my-e-transfer-is-pending-with-a-412-error-code
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