Shakepay incident

Delayed outgoing e-Transfers

Minor Vendor's status page →

Resolved after 3 hours 8 minutes, affecting Interac e-Transfer funding and Interac e-Transfer cashouts, on November 23, 2025.

investigating Nov 23, 2025, 05:51 PM UTC

We are continuing to investigate this issue.

Started
Nov 23, 2025, 05:25 PM UTC
Resolved
Nov 23, 2025, 08:34 PM UTC
Duration
3h 8m
Detected by Pingoru
Nov 23, 2025, 05:25 PM UTC

Affected components

Interac e-Transfer fundingInterac e-Transfer cashouts

Update timeline

  1. investigating Nov 23, 2025, 05:25 PM UTC

    We are currently investigating the issue. Pending e-Transfers will get processed as soon as possible.

  2. investigating Nov 23, 2025, 05:26 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 23, 2025, 05:51 PM UTC

    We are continuing to investigate this issue.

  4. resolved Nov 23, 2025, 08:34 PM UTC

    This incident has been resolved.

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