Resolved after 28 minutes, affecting Bitcoin funding and Bitcoin cashouts, on July 12, 2025.
A fix has been implemented and we're processing the backlog of transactions. Thank you for your patience
Affected components
Bitcoin fundingBitcoin cashouts
Update timeline
- identified Jul 12, 2025, 09:22 PM UTC
An issue with a third party provider is currently delaying the processing of Bitcoin cashins and cashouts - Thank you for your patience while we address the situation.
- monitoring Jul 12, 2025, 09:29 PM UTC
A fix has been implemented and we're processing the backlog of transactions. Thank you for your patience
- resolved Jul 12, 2025, 09:50 PM UTC
This incident has been resolved and all transaction we're broadcasted.
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