Shakepay incident
Degraded Performance - Interac e-Transfer deposits and withdrawals
Major Vendor's status page →
Resolved after 47 minutes, affecting Interac e-Transfer funding and Interac e-Transfer cashouts, on July 15, 2025.
We are continuing to work on a fix for this issue.
Affected components
Interac e-Transfer fundingInterac e-Transfer cashouts
Update timeline
- identified Jul 15, 2025, 06:07 PM UTC
Our service provider is experiencing an unplanned service interruption that is causing degraded performance to our Interac e-Transfer services. We are working with them to resolve the situation and will provide an update when resolved. We apologize for this inconvenience.
- identified Jul 15, 2025, 06:54 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jul 15, 2025, 06:55 PM UTC
The incident has been resolved.
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