Shakepay incident

Delayed ETH & USDC cashouts

Resolved after 28 minutes, affecting Ethereum funding and Ethereum cashouts, on September 10, 2025.

investigating Sep 10, 2025, 02:10 PM UTC

We are seeing longer than usual delays for ETH & USDC cashouts and cashins, and are investigating the issue. Pending transactions will be processed once the incident was resolved.

Started
Sep 10, 2025, 02:10 PM UTC
Resolved
Sep 10, 2025, 02:39 PM UTC
Duration
28m
Detected by Pingoru
Sep 10, 2025, 02:10 PM UTC

Affected components

Ethereum fundingEthereum cashouts

Update timeline

  1. investigating Sep 10, 2025, 02:10 PM UTC

    We are seeing longer than usual delays for ETH & USDC cashouts and cashins, and are investigating the issue. Pending transactions will be processed once the incident was resolved.

  2. resolved Sep 10, 2025, 02:39 PM UTC

    This incident has been resolved.

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