Shakepay incident
Issue with background or scheduled jobs, notifications
Major Vendor's status page →
Resolved after 53 minutes, affecting Interac e-Transfer funding and Interac e-Transfer cashouts and 1 more, on October 8, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Interac e-Transfer fundingInterac e-Transfer cashoutsBitcoin fundingBitcoin cashoutsBuy and sellMobile appsEthereum fundingEthereum cashoutsWire transfer cashoutsWire transfer funding
Update timeline
- investigating Oct 08, 2025, 10:12 PM UTC
We are currently investigating this issue.
- identified Oct 08, 2025, 10:37 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 08, 2025, 10:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 08, 2025, 11:06 PM UTC
This incident has been resolved.
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