Resolved after 2 hours 23 minutes, affecting Interac e-Transfer funding, on September 10, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Interac e-Transfer funding
Update timeline
- investigating Sep 10, 2026, 04:01 PM UTC
We are currently investigating this issue.
- identified Sep 10, 2026, 04:03 PM UTC
We are experiencing performance issues on the request money feature and are working on a fix.
- monitoring Sep 10, 2026, 04:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 10, 2026, 06:25 PM UTC
This incident has been resolved.
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