Seismic Software incident

Slowness for tenants in the EAST4 region

Resolved after 38 minutes, affecting U.S. East4, on August 4, 2026.

monitoring Aug 04, 2026, 08:16 PM UTC

Slowness issues have been resolved. Some web instances experienced transient issues which have since recovered. Teams are working to identify the root cause.

Started: Aug 04, 2026, 08:03 PM UTC
Resolved: Aug 04, 2026, 08:41 PM UTC
Duration: 38m
Detected by Pingoru: Aug 04, 2026, 08:03 PM UTC

Affected components

U.S. East4

Update timeline

investigating Aug 04, 2026, 08:03 PM UTC

Some customers are experiencing slowness while navigating pages within their tenants.
monitoring Aug 04, 2026, 08:16 PM UTC

Slowness issues have been resolved. Some web instances experienced transient issues which have since recovered. Teams are working to identify the root cause.
resolved Aug 04, 2026, 08:41 PM UTC

This incident has been resolved.

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