Seismic Software incident

Some customers unable to upload LiveDocs using the Document Generator Plug-in for PowerPoint

Minor Vendor's status page →

Resolved after 3 hours 52 minutes, affecting LiveDoc, on August 28, 2026.

monitoring Aug 28, 2026, 07:27 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 28, 2026, 04:44 PM UTC
Resolved
Aug 28, 2026, 08:37 PM UTC
Duration
3h 52m
Detected by Pingoru
Aug 28, 2026, 04:44 PM UTC

Affected components

LiveDoc

Update timeline

  1. investigating Aug 28, 2026, 04:44 PM UTC

    We are currently investigating this issue.

  2. identified Aug 28, 2026, 05:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 28, 2026, 07:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 28, 2026, 08:37 PM UTC

    This incident has been resolved.

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