Seismic Software incident

Some customers in the US may be experiencing issues with Insights Dashboards

Resolved after 2 days 17 hours, affecting DIY Dashboards and LiveInsights, on August 24, 2026.

monitoring Aug 26, 2026, 12:32 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 24, 2026, 06:55 PM UTC
Resolved
Aug 27, 2026, 12:44 PM UTC
Duration
2d 17h
Detected by Pingoru
Aug 24, 2026, 06:55 PM UTC

Affected components

DIY DashboardsLiveInsights

Update timeline

  1. investigating Aug 24, 2026, 06:55 PM UTC

    We are currently investigating this issue.

  2. identified Aug 24, 2026, 07:45 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 26, 2026, 12:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 27, 2026, 12:44 PM UTC

    This incident has been resolved.

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