Seismic Software incident

Some US customers unable to send LiveSend Emails or create new LiveSend links.

Minor Vendor's status page →

Resolved after 1 hour 59 minutes, affecting LiveSend, on January 8, 2026.

monitoring Jan 08, 2026, 01:56 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 08, 2026, 01:34 PM UTC
Resolved
Jan 08, 2026, 03:34 PM UTC
Duration
1h 59m
Detected by Pingoru
Jan 08, 2026, 01:34 PM UTC

Affected components

LiveSend

Update timeline

  1. investigating Jan 08, 2026, 01:34 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 08, 2026, 01:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 08, 2026, 03:34 PM UTC

    This incident has been resolved.

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