Seismic Software incident

"Help" option inaccessible for some users.

Resolved after 12 hours 47 minutes, affecting U.S. West1 and U.S. East0 and 1 more, on May 8, 2026.

investigating May 08, 2026, 06:39 PM UTC

We are currently investigating this issue.

Started
May 08, 2026, 06:39 PM UTC
Resolved
May 09, 2026, 07:27 AM UTC
Duration
12h 47m
Detected by Pingoru
May 08, 2026, 06:39 PM UTC

Affected components

U.S. West1U.S. East0U.S. East2

Update timeline

  1. investigating May 08, 2026, 06:39 PM UTC

    We are currently investigating this issue.

  2. resolved May 12, 2026, 01:37 PM UTC

    This incident has been resolved.

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