Resolved after 1 hour 32 minutes, affecting Engage (EU), on October 14, 2025.
Delays have fully recovered to real-time. We have seen no indication of any data loss as part of this incident.
Affected components
Engage (EU)
Update timeline
- investigating Oct 14, 2025, 08:46 PM UTC
We are currently seeing delays in event delivery in the EU, our engineering teams have identified and are working to implement a path to resolution.
- monitoring Oct 14, 2025, 09:38 PM UTC
We have implemented a fix for the event delivery lag, and are monitoring as the delays decrease, and we move towards real-time.
- resolved Oct 14, 2025, 10:18 PM UTC
Delays have fully recovered to real-time. We have seen no indication of any data loss as part of this incident.
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