Segment experienced a major incident on September 10, 2026 affecting Web Interface (US), lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Web Interface (US)
Update timeline
- investigating Sep 10, 2026, 02:28 PM UTC
We are actively investigating an issue in which some customers are unable to login to the Segment app via SSO.
- identified Sep 10, 2026, 03:27 PM UTC
The root cause of the issue with SSO login has been identified and we are working on a fix.
- resolved Sep 10, 2026, 03:39 PM UTC
The issue has been mitigated, and SSO login is now fully functional for the Segment app.