Segment incident

Delays for Reverse ETL statistics and sync status

Resolved after 1 hour 50 minutes, affecting Reverse ETL (US), on August 15, 2025.

monitoring Aug 15, 2025, 04:44 AM UTC

We are monitoring recovery and expect Reverse ETL delivery statistics to be fully caught up in approximately 6 hours.

Started: Aug 15, 2025, 04:36 AM UTC
Resolved: Aug 15, 2025, 06:26 AM UTC
Duration: 1h 50m
Detected by Pingoru: Aug 15, 2025, 04:36 AM UTC

Affected components

Reverse ETL (US)

Update timeline

identified Aug 15, 2025, 04:36 AM UTC

Updates to Reverse ETL delivery statistics and sync status have been delayed since approximately 3pm PT on 8/14. Delivery of actual messages is unaffected.
monitoring Aug 15, 2025, 04:44 AM UTC

We are monitoring recovery and expect Reverse ETL delivery statistics to be fully caught up in approximately 6 hours.
resolved Aug 15, 2025, 06:26 AM UTC

The incident is now fully resolved.

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