Segment incident

We are currently investigating the issue. The API endpoint at Intercom is returning timeout errors.

Resolved on January 9, 2026.

resolved Jan 09, 2026, 09:18 PM UTC

Jan 9, 13:18 PST Resolved - The issue has been resolved. Jan 9, 13:02 PST Monitoring - The partner has fixed the issue. We are actively monitoring to see if the issue is completely resolved. Jan 9, 12:39 PST Investigating - We are currently investigating the issue.

Started
Jan 09, 2026, 09:18 PM UTC
Resolved
Jan 09, 2026, 09:18 PM UTC
Duration
–
Detected by Pingoru
Jan 09, 2026, 09:18 PM UTC

Update timeline

  1. resolved Jan 09, 2026, 09:18 PM UTC

    Jan 9, 13:18 PST Resolved - The issue has been resolved. Jan 9, 13:02 PST Monitoring - The partner has fixed the issue. We are actively monitoring to see if the issue is completely resolved. Jan 9, 12:39 PST Investigating - We are currently investigating the issue.

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