SEDNA incident
Platform performance issues: Customers experiencing autotagging slowness in Virginia1 and default clusters
Resolved after 4 hours 16 minutes, affecting SEDNA - www.sednanetwork.com, on October 20, 2025.
Dear Customer, We're pleased to inform you that the latest update from AWS is that the issue has now been completely resolved. https://health.aws.amazon.com/health/status All systems are working as expected and all services should be back to full operational efficiency. Thank you for your patience and understanding
Affected components
Update timeline
- monitoring Oct 20, 2025, 04:44 PM UTC
Platform performance issues have been identified and are affecting some Sedna customers across infrastructure clusters (virginia1 and default). Affected users may see slowness and/or spinners intermittently when accessing the platform, specifically impacting auto-tagging functionality. The issue is under investigation by engineering as an emergency and is related to the AWS incident from earlier today.
- resolved Oct 21, 2025, 07:09 AM UTC
Dear Customer, We're pleased to inform you that the latest update from AWS is that the issue has now been completely resolved. https://health.aws.amazon.com/health/status All systems are working as expected and all services should be back to full operational efficiency. Thank you for your patience and understanding
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