SEDNA incident
Mail Delivery Outage: Some Customers in our Virginia 1 Cluster are Unable to Send Mail
Major Vendor's status page →
Resolved after 1 hour 7 minutes, on August 18, 2026.
This incident has been resolved. Any messages that bounced during the incident can continue to be resent.
Update timeline
- investigating Aug 18, 2026, 05:28 PM UTC
An outage affecting Sedna’s mail egress services has been identified on our Virginia 1 clusters. Affected users are unable to send mail. The issue is under investigation by engineering as an emergency.
- identified Aug 18, 2026, 06:09 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 18, 2026, 06:27 PM UTC
This incident has been resolved. Any messages that bounced during the incident can continue to be resent.
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