SEDNA incident
Platform Performance Issues: Some customers are experiencing platform slowness
Resolved after 8 hours 29 minutes, affecting SEDNA - www.sednanetwork.com and SEDNA - Private Hosting, on September 14, 2026.
The platform performance issue identified earlier today has been resolved. We're continuing to investigate separate reports of the application becoming unresponsive for a subset of users, and are working directly with affected customers to gather diagnostic information. We'll share further updates as we progress.
Affected components
Update timeline
- investigating Sep 14, 2026, 10:48 AM UTC
Platform performance issues have been identified and are affecting some Sedna customers across clusters. Affected users may experience intermittent slowness when accessing the platform. The issue is under investigation by engineering as an emergency.
- investigating Sep 14, 2026, 11:16 AM UTC
We are continuing to investigate this issue.
- investigating Sep 14, 2026, 12:52 PM UTC
We are investigating reports of platform performance affecting some customers. We will provide further updates as we learn more.
- investigating Sep 14, 2026, 02:31 PM UTC
We are continuing to investigate reports of platform performance affecting some customers. We will provide further updates as we learn more.
- monitoring Sep 14, 2026, 05:12 PM UTC
The platform performance issue identified earlier today has been resolved. We're continuing to investigate separate reports of the application becoming unresponsive for a subset of users, and are working directly with affected customers to gather diagnostic information. We'll share further updates as we progress.
- resolved Sep 15, 2026, 07:28 AM UTC
This incident has been resolved.
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