SEDNA incident

Mail Ingress & Egress Outage: Customers in EU Clusters unable to Send and Receive Mail

Resolved after 35 minutes, affecting SEDNA - www.sednanetwork.com, on January 15, 2026.

investigating Jan 15, 2026, 08:56 PM UTC

An outage affecting Sedna’s mail egress and ingress services has been identified on specific infrastructure EU clusters. Affected users are unable to send and receive mail. The issue is under investigation by engineering as an emergency.

Started
Jan 15, 2026, 08:55 PM UTC
Resolved
Jan 15, 2026, 09:30 PM UTC
Duration
35m
Detected by Pingoru
Jan 15, 2026, 08:55 PM UTC

Affected components

SEDNA - www.sednanetwork.com

Update timeline

  1. investigating Jan 15, 2026, 08:55 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 15, 2026, 08:56 PM UTC

    An outage affecting Sedna’s mail egress and ingress services has been identified on specific infrastructure EU clusters. Affected users are unable to send and receive mail. The issue is under investigation by engineering as an emergency.

  3. resolved Jan 15, 2026, 09:30 PM UTC

    This incident has been resolved.

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