Resolved after 2 days 19 hours, affecting Logins and Voice Chat, on October 24, 2025.
Our voice provider, Vivox, has resolved this issue at this time. Thank you for your patience!
Affected components
Update timeline
- investigating Oct 24, 2025, 09:29 PM UTC
We are currently investigating an issue affecting Peer 2 Peer voice calls. Please monitor this blog for additional updates
- investigating Oct 24, 2025, 10:07 PM UTC
We are currently investigating an issue affecting Peer 2 Peer voice calls directly between Residents. At this time, local voice and group voice chat do not appear to be affected. Our primary voice chat provider, Vivox, is currently investigating. Please monitor or subscribe to this blog post for additional updates.
- resolved Oct 27, 2025, 05:21 PM UTC
Our voice provider, Vivox, has resolved this issue at this time. Thank you for your patience!
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