Resolved after 2 hours 50 minutes, affecting secondlife.com and Logins and 1 more, on August 23, 2026.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Aug 23, 2026, 07:06 PM UTC
We are currently investigating the outage of our Support services. At this time residents may experience issues accessing their dashboard on Second Life, logging inworld, and the ability to access Live Chat or to submit a Support case. We greatly apologize for this inconvenience. Please follow this blog for any further updates.
- investigating Aug 23, 2026, 07:10 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 23, 2026, 09:00 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 23, 2026, 09:25 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 23, 2026, 09:57 PM UTC
This incident has been resolved.
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