Second Life Outage History
Second Life is up right nowPingoru has recorded 38 incidents for Second Life: 33 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 168 of 720 (23%) |
| May 2026 | 1 | 3 of 744 (0%) |
| June 2026 | 4 | 444 of 720 (62%) |
| July 2026 | 3 | 262 of 744 (35%) |
| August 2026 | 1 | 3 of 744 (0%) |
| September 2026 | 1 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 554 (0%) |
Incidents, newest first
Minor September 1, 2026 Feedback Portal Login Outage 22m feedback.secondlife.com
Started Sep 01, 2026, 03:51 PM UTC· resolved Sep 01, 2026, 04:14 PM UTC
- investigating Sep 01, 2026, 03:51 PM UTC
We are receiving reports of login issues on our feedback portal (https://feedback.secondlife.com/) and are currently investigating the cause of this issue. We hope to have access restored to all users soon. In the meantime, please refer to this status page for updates as our investigation continues.
- resolved Sep 01, 2026, 04:14 PM UTC
This incident has been resolved.
Critical August 23, 2026 Second Life Support Outage 2h 50m secondlife.com, Logins, Group Text Chat, Chat Support and 14 more
Started Aug 23, 2026, 07:06 PM UTC· resolved Aug 23, 2026, 09:57 PM UTC
- investigating Aug 23, 2026, 07:06 PM UTC
We are currently investigating the outage of our Support services. At this time residents may experience issues accessing their dashboard on Second Life, logging inworld, and the ability to access Live Chat or to submit a Support case. We greatly apologize for this inconvenience. Please follow this blog for any further updates.
- investigating Aug 23, 2026, 07:10 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 23, 2026, 09:00 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 23, 2026, 09:25 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 23, 2026, 09:57 PM UTC
This incident has been resolved.
Notice July 21, 2026 Delayed Weekly Premium Stipend 23h 23m
Started Jul 21, 2026, 02:19 PM UTC· resolved Jul 22, 2026, 01:42 PM UTC
- investigating Jul 21, 2026, 02:19 PM UTC
We have been made aware that some residents have not received their Weekly Premium Stipend. We are implementing a fix to rectify this. We are in the process of getting Stipends delivered to all affected residents. Please keep an eye on this blog post for updates as they become available.
- resolved Jul 22, 2026, 01:42 PM UTC
This incident has been resolved.
Minor July 10, 2026 Region Access Difficulties 5d 5h Second Life Main Channel Regions, Second Life Release Candidate Regions
Started Jul 10, 2026, 04:06 PM UTC· resolved Jul 15, 2026, 10:00 PM UTC
- investigating Jul 10, 2026, 04:06 PM UTC
We are aware of an issue causing some regions to become inaccessible, displaying the error message: "Teleport Failed. Failed to grant capabilities" when attempting to teleport into them. As a temporary workaround, restarting the affected region has been found to restore access in most cases. For Mainland regions, anyone can request a region restart through our virtual assistant, Boxy, available here: https://lindenlab.freshdesk.com/support/home If you need to restart a Private Region, or if you are unable to complete the request through Boxy, please contact Second Life Support for assistance. Our engineers are actively investigating this issue and are working to implement a permanent resolution as quickly as possible. We apologize for the inconvenience and appreciate your patience while we work to resolve it.
- resolved Jul 15, 2026, 10:00 PM UTC
This incident has been resolved.
Major June 25, 2026 L$ Transaction Outage 8d 22h marketplace.secondlife.com, LindeX Purchases, L$ Transactions, Marketplace Purchases and 1 more
Started Jun 25, 2026, 07:39 PM UTC· resolved Jul 04, 2026, 06:38 PM UTC
- investigating Jun 25, 2026, 07:39 PM UTC
We're currently investigating issues with Second Life billing services, which may include buying or selling Linden dollars (L$) on the Linden Exchange (LindeX), completing US Dollar transactions, purchasing regions from the Land Store, or other financial transactions. Please monitor this blog for additional updates as our investigation continues.
- investigating Jun 25, 2026, 09:14 PM UTC
We are continuing to investigate this issue.
- investigating Jun 26, 2026, 03:08 PM UTC
We are currently investigating an issue affecting L$ transactions across Second Life. At this time, Residents should refrain from making or attempting any L$ transactions until this issue has been resolved. All L$ transactions may be affected, including but not limited to Marketplace purchases, L$ transfers and buys, inworld purchases, object payments, scripted vendor purchases, and Skill Gaming. Our teams are actively working to resolve this issue as quickly as possible. Once the issue has been resolved, we will review affected transactions and take any necessary steps to address them. We apologize for the inconvenience and appreciate your patience while we work to restore normal service.
- monitoring Jun 26, 2026, 04:35 PM UTC
A fix has been implemented for the issue affecting L$ transactions, and we are currently monitoring the situation. Residents should begin seeing L$ transactions return to normal, including Marketplace purchases, L$ transfers and buys, inworld purchases, object payments, scripted vendor purchases, and Skill Gaming. We will continue to review the impact from this issue and will take any necessary steps to address previously affected transactions. Thank you for your patience while our teams continue to monitor.
- monitoring Jun 26, 2026, 06:54 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jun 26, 2026, 08:04 PM UTC
A fix has been implemented to enable L$ Transactions going forward. At this time, we are still working on reviewing a resolution to rectify previously effected transactions. Residents should begin seeing L$ transactions return to normal, including Marketplace purchases, L$ transfers and buys, inworld purchases, object payments, scripted vendor purchases, and Skill Gaming. We will continue to review the impact from this issue and will take any necessary steps to address previously affected transactions. At this time, no refunds have been issued or L$ delivered from effected transactions. We will provide updates here once we know more. Thank you for your patience while our teams continue to monitor.
- monitoring Jun 29, 2026, 01:22 PM UTC
Currently, L$ Transactions are up and behaving as expected. Any new transactions should not be affected by the previous issue; however, at this time, we are still working on reviewing a resolution to rectify previously effected transactions We will continue to review the impact from this issue and will take any necessary steps to address previously affected transactions. At this time, no refunds have been issued or L$ delivered from effected transactions. We will provide updates here once we know more. Thank you for your patience while our teams continue to monitor.
- monitoring Jul 02, 2026, 02:18 PM UTC
We have begun issuing refunds for affected transactions. Refunds will be issued in phases until all affected transactions have been processed. At this time, we do not have an estimated completion date, as the upcoming holiday weekend may impact processing times. We will share additional updates as more information becomes available. We appreciate your patience and understanding while we work to complete this process.
- resolved Jul 04, 2026, 06:38 PM UTC
This incident has been resolved.
Minor June 18, 2026 Unscheduled Name Change Maintenance 28m secondlife.com
Started Jun 18, 2026, 04:35 PM UTC· resolved Jun 18, 2026, 05:03 PM UTC
- identified Jun 18, 2026, 04:35 PM UTC
We are currently performing unscheduled maintenance on the Second Life Name Change services. During this maintenance, some Residents may be unable to complete a name change or may receive an error when attempting to use the service. We estimate this maintenance will last approximately 45-75 minutes. We apologize for the inconvenience and appreciate your patience while we work towards a resolution. For any issues after maintenance has ended, please submit a support ticket at: https://lindenlab.freshdesk.com/support/tickets/new
- resolved Jun 18, 2026, 05:03 PM UTC
Unscheduled maintenance on the Second Life Name Change service has been completed. Residents should now be able to complete name changes as expected. We apologize for the inconvenience and appreciate your understanding.
Notice June 12, 2026 World Map Region Name Display Issue 9d 22h Second Life Release Candidate Regions
Started Jun 12, 2026, 10:39 PM UTC· resolved Jun 22, 2026, 09:18 PM UTC
- identified Jun 12, 2026, 10:39 PM UTC
We are aware of an issue affecting some Third Party Viewers where Region names may not appear in the World Map when the map is opened while on the RC server channels. A fix is currently planned for the next RC maintenance window on Wednesday, June 16th, 2026. In the meantime, the following workarounds have been reported to help: - Clicking the Region tile directly on the World Map may cause the Region name to appear. - Teleporting to an SLS Region and then reloading the World Map may also restore Region names. We appreciate your patience while this issue is being resolved.
- resolved Jun 22, 2026, 09:18 PM UTC
This incident has been resolved.
Major June 9, 2026 Unscheduled Password Service Outage 6d 23h Logins
Started Jun 09, 2026, 02:09 PM UTC· resolved Jun 16, 2026, 01:18 PM UTC
- investigating Jun 09, 2026, 02:09 PM UTC
Due to a brief outage on June 8th with the Second Life Password Service, some residents may find themselves receiving an error when attempting to log in. While we are investigating this issue, Residents should attempt to utilize the Self-Service Password reset function located here should they run into any password related issues: https://accounts.secondlife.com/forgot_password/ If issues are encountered with the Self-Service Password reset, please submit a ticket at: https://lindenlab.freshdesk.com/support/tickets/new for further assistance.
- resolved Jun 16, 2026, 01:18 PM UTC
This incident has been resolved.
Major April 25, 2026 Unscheduled Inventory Maintenance 1d 22h Logins, Marketplace Purchases, Rezzing, Inventory
Started Apr 25, 2026, 07:44 PM UTC· resolved Apr 27, 2026, 05:54 PM UTC
- investigating Apr 25, 2026, 07:44 PM UTC
We are undergoing inventory maintenance on April 25th 2026 at 12:40 PM Pacific Time. Please be advised that in-world inventory access, rezzing objects, displaying avatars, and loading times may be temporarily impacted during maintenance. Our engineers are working on resolving this issue as soon as possible.
- investigating Apr 25, 2026, 07:45 PM UTC
We are continuing to investigate this issue.
- investigating Apr 25, 2026, 07:58 PM UTC
We are continuing to investigate this issue.
- investigating Apr 25, 2026, 07:59 PM UTC
We are continuing to investigate this issue.
- identified Apr 25, 2026, 08:12 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 25, 2026, 09:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 27, 2026, 05:54 PM UTC
This incident has been resolved. If you have any lingering issues loading avatar appearance, please try clearing cache or changing outfits to get everything back to normal.
Major April 1, 2026 Unplanned WebRTC Voice Service Maintenance 54m Voice Chat, Group Voice Chat
Started Apr 01, 2026, 11:01 PM UTC· resolved Apr 01, 2026, 11:55 PM UTC
- investigating Apr 01, 2026, 11:01 PM UTC
Second Life’s WebRTC voice communication service is currently experiencing problems. During this time, voice service may be intermittent or unavailable entirely in regions on the Second Life Preflight, Second Life RC BlueSteel, Second Life RC Ferrari & Second Life RC LeTigre server channels. We will update the blog when we have received the all clear.
- resolved Apr 01, 2026, 11:55 PM UTC
This incident has been resolved.
Major April 1, 2026 Issues with LindeX orders 5d 1h LindeX Purchases, Process Credits
Started Apr 01, 2026, 05:53 PM UTC· resolved Apr 06, 2026, 07:34 PM UTC
- investigating Apr 01, 2026, 05:53 PM UTC
We are seeing an increase in the volume of incidents regarding issues with LindeX orders being placed but not completed. Our engineers are currently investigating the issue. Please be patient as we look into this matter and regularly refer to this blog for any updates.
- investigating Apr 01, 2026, 06:26 PM UTC
We are continuing to investigate this issue.
- identified Apr 02, 2026, 02:10 PM UTC
Outage may possibly be affecting all payment transactions, including payout attempts. We have identified the issue, and our engineers are currently working towards a resolution. If you have any affected transactions, please submit a support ticket.
- identified Apr 03, 2026, 07:49 PM UTC
We have identified the issue causing the multiple errors with transactions and LindeX orders, and our engineers are currently working towards rectifying any payment errors that have already occurred. If you have any affected transactions, please submit a support ticket.
- monitoring Apr 06, 2026, 06:32 PM UTC
We have now implemented a fix for this issue, and the LindeX is once again fully operational. If you believe you were affected by this outage and have not done so already, please reach out to our support team at https://lindenlab.freshdesk.com/support/home. Thank you for your patience as we continue to monitor this incident.
- resolved Apr 06, 2026, 07:34 PM UTC
Refunds for LindeX orders that failed to deliver as a part of this outage have been issued. Please note that refunds can take 3–10 business days to complete. If you have any questions regarding the status of your refund or any issues related to this outage, please reach out to our support team at https://lindenlab.freshdesk.com/support/home. Thank you for your patience and understanding as we worked through this incident.
Notice March 17, 2026 Ridgewood Enclave - Commercial District Stores - Temporary Region Offline Notice 2d 18h
Started Mar 17, 2026, 11:56 PM UTC· resolved Mar 20, 2026, 06:54 PM UTC
- investigating Mar 17, 2026, 11:56 PM UTC
We are investigating an issue affecting Ridgewood Enclave Commercial District stores that has caused some content to be unintentionally returned. To prevent further impact and to preserve existing content and claimed parcels, we have temporarily taken the affected regions offline. This precaution allows us to safeguard resident content and ownership while we work on a fix. Our team is actively investigating and working to restore the regions as quickly as possible. Please continue to monitor this blog for updates as more information becomes available.
- identified Mar 18, 2026, 02:15 PM UTC
After a thorough investigation of this incident, we believe that the root cause has been identified. Please be patient as we work to develop a robust solution.
- monitoring Mar 20, 2026, 04:26 PM UTC
A fix for the issue impacting Ridgewood Enclave Commercial District stores has been implemented, and the regions have been brought back online. We will be monitoring the fix to ensure no additional complications arise.
- resolved Mar 20, 2026, 06:54 PM UTC
The issue affecting Ridgewood Enclave Commercial District stores has now been resolved. A fix has been successfully implemented, and all impacted regions are back online. Ridgewood Enclave store regions are stable, and monitoring over the past two hours has confirmed that the solution is holding with no further issues observed.
Notice March 10, 2026 Unscheduled Billing Maintenance 31m LindeX Purchases, Marketplace Purchases, Process Credits
Started Mar 10, 2026, 07:46 PM UTC· resolved Mar 10, 2026, 08:18 PM UTC
- investigating Mar 10, 2026, 07:46 PM UTC
At this time, some Second Life-related billing services are currently experiencing an outage. We're currently investigating issues with Second Life billing services, which may include buying or selling Linden dollars (L$) on the Linden Exchange (LindeX), completing US Dollar transactions, purchasing regions from the Land Store, or other financial transactions. Please monitor this blog for additional updates as our investigation continues.
- resolved Mar 10, 2026, 08:18 PM UTC
This incident has been resolved.
Notice March 9, 2026 Unscheduled Linden Home Maintenance 1d 1h land.secondlife.com
Started Mar 09, 2026, 07:48 PM UTC· resolved Mar 10, 2026, 09:39 PM UTC
- investigating Mar 09, 2026, 07:48 PM UTC
We are currently investigating the Linden Home selection service, as some Residents are receiving an error message when they attempt to select a new Linden Home. Please follow this blog for updates as we work to fully restore this service for all Residents.
- identified Mar 10, 2026, 06:05 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 10, 2026, 09:39 PM UTC
This incident has been resolved.
Minor February 27, 2026 Unscheduled Marketplace Maintenence 2h 20m marketplace.secondlife.com, Marketplace Purchases
Started Feb 27, 2026, 08:51 PM UTC· resolved Feb 27, 2026, 11:11 PM UTC
- investigating Feb 27, 2026, 08:51 PM UTC
We’re currently aware of an issue where the Second Life Marketplace purchase may display error messages or otherwise does not respond as expected. Our team is actively monitoring the situation and working to identify the cause. We’ll provide updates here as soon as more information becomes available.
- identified Feb 27, 2026, 10:40 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 27, 2026, 11:11 PM UTC
This incident has been resolved.
Critical February 9, 2026 Login Issues 1h 43m secondlife.com, Logins, my.secondlife.com
Started Feb 09, 2026, 10:12 PM UTC· resolved Feb 09, 2026, 11:55 PM UTC
- investigating Feb 09, 2026, 10:12 PM UTC
We are currently investigating reports of difficulty logging into Second Life webpages and Creating New User Accounts, including the Dashboard and Marketplace.
- investigating Feb 09, 2026, 10:13 PM UTC
We are continuing to investigate this issue.
- investigating Feb 09, 2026, 10:15 PM UTC
We are continuing to investigate this issue.
- investigating Feb 09, 2026, 10:17 PM UTC
We are continuing to investigate this issue.
- investigating Feb 09, 2026, 10:18 PM UTC
We are continuing to investigate this issue.
- monitoring Feb 09, 2026, 10:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 09, 2026, 11:55 PM UTC
This incident has been resolved.
Major January 24, 2026 Unscheduled inventory maintenance 1h 5m Rezzing, Inventory
Started Jan 24, 2026, 09:00 PM UTC· resolved Jan 24, 2026, 10:05 PM UTC
- investigating Jan 24, 2026, 09:00 PM UTC
We are undergoing inventory maintenance on Jan 24th 2026 at 12:50 PM Pacific Time. Please be advised that in-world inventory access, Login Access, rezzing objects, displaying avatars, and loading times may be temporarily impacted during maintenance. Our engineers are working on resolving this issue as soon as possible. Please watch this blog for updates.
- resolved Jan 24, 2026, 10:05 PM UTC
This incident has been resolved.
Notice January 7, 2026 Past Due Balances & Overnight Charge Settling 4d 23h secondlife.com
Started Jan 07, 2026, 07:21 PM UTC· resolved Jan 12, 2026, 07:00 PM UTC
- monitoring Jan 07, 2026, 07:21 PM UTC
Some Residents may be encountering a notice that their account has a past due balance for a recurring fee (such as a membership subscription) due on January 6th, 2026. We’ve been able to confirm that some pending balances were not settled fully due to a pause in the overnight billing process. Fortunately, any balances that weren’t fully settled should be processed as usual when the overnight billing process runs on Wednesday evening (January 7th, 2026). These unsettled balances should have no effect on any Second Life accounts or activity, but affected Residents may opt to pay the balance due directly on the Account Dashboard at SecondLife.com if they wish. (Did you know? Second Life’s delinquency policy has a 30 day grace period. You can read more on our Official Policy Page at https://wiki.secondlife.com/wiki/Linden_Lab_Official:Delinquency_policy)
- resolved Jan 12, 2026, 07:00 PM UTC
This incident has been resolved.
Minor January 2, 2026 Issue Viewing L$ Transaction History 8h 50m secondlife.com, L$ Transactions
Started Jan 02, 2026, 03:41 PM UTC· resolved Jan 03, 2026, 12:31 AM UTC
- investigating Jan 02, 2026, 03:41 PM UTC
We have currently identified the cause of the issue where some residents may have trouble viewing their L$ Transaction History and are currently working on a fix. We apologize for the inconvenience this may cause. We’ll share more updates on this blog as they become available. Thank you for your patience.
- identified Jan 02, 2026, 08:30 PM UTC
The issue has been identified, and we plan on having a fix implemented as soon as possible.
- resolved Jan 03, 2026, 12:31 AM UTC
This issue has been resolved. If you are still unable to access your L$ Transaction Log on any of your accounts, please contact support so that we may assist you further.
Minor December 21, 2025 Unscheduled Marketplace Maintenance 2h 53m Marketplace Purchases
Started Dec 21, 2025, 04:10 PM UTC· resolved Dec 21, 2025, 07:04 PM UTC
- investigating Dec 21, 2025, 04:10 PM UTC
We’re currently aware of an issue where the Second Life Marketplace may have a degraded checkout experience. Our team is actively monitoring the situation and working to identify the cause. We’ll provide updates here as soon as more information becomes available.
- resolved Dec 21, 2025, 07:04 PM UTC
This incident has been resolved.
Major December 6, 2025 Login and Intermediate Inventory Issues 41m Logins, Rezzing, Inventory
Started Dec 06, 2025, 10:48 PM UTC· resolved Dec 06, 2025, 11:30 PM UTC
- investigating Dec 06, 2025, 10:48 PM UTC
We are aware of login and intermediate inventory issues affecting multiple users across Second Life. Our engineers are working on resolving this issue as soon as possible. Please watch this blog for further updates.
- resolved Dec 06, 2025, 11:30 PM UTC
This incident has been resolved.
Major November 30, 2025 Login and Inventory Partial Outage 18h 3m Logins, Inventory
Started Nov 30, 2025, 10:57 PM UTC· resolved Dec 01, 2025, 05:01 PM UTC
- identified Nov 30, 2025, 10:57 PM UTC
We are currently working on investigating and resolving issues affecting logins and inventory access. Please monitor this blog for additional updates.
- monitoring Dec 01, 2025, 02:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 01, 2025, 05:01 PM UTC
This incident has been resolved.
Major November 26, 2025 Peer 2 Peer Voice Issues 4d 21h Voice Chat
Started Nov 26, 2025, 10:06 PM UTC· resolved Dec 01, 2025, 07:30 PM UTC
- investigating Nov 26, 2025, 10:06 PM UTC
We are currently investigating an issue affecting Peer 2 Peer voice calls. Please monitor this blog for additional updates
- resolved Dec 01, 2025, 07:30 PM UTC
This incident has been resolved.
Notice November 20, 2025 Unscheduled Live Chat Maintenance 16h 23m Chat Support
Started Nov 20, 2025, 09:57 PM UTC· resolved Nov 21, 2025, 02:21 PM UTC
- investigating Nov 20, 2025, 09:57 PM UTC
We are currently investigating an issue which is preventing access to Live Chat. Phone Support and Ticket Submissions are still available.
- resolved Nov 21, 2025, 02:21 PM UTC
This incident has been resolved.
Notice October 31, 2025 Issues with embed URLs 30d 20h
Started Oct 31, 2025, 09:57 PM UTC· resolved Dec 01, 2025, 06:08 PM UTC
- investigating Oct 31, 2025, 09:57 PM UTC
We are aware that YouTube embed URLs, not in an iframe, are failing with an error 153. This may be a result of YouTube changes with embed link policies. We are investigating the issue but have seen success using embed URLs in an iframe.
- monitoring Nov 19, 2025, 07:21 PM UTC
We have an update on YouTube embed issues and how to manage your viewing of video content inside Second Life on our Featured News blog here: https://community.secondlife.com/news/featured-news/youtube-embeds-in-second-life-what-happened-and-how-to-keep-your-media-working-r11233/
- resolved Dec 01, 2025, 06:08 PM UTC
This incident has been resolved.