Resolved after 26 minutes, affecting Scurri Platform API and Scurri front-end, on December 5, 2025.
Cloudflare have resolved the issue and Zendesk is now fully functional again. If you have any issues please contact us at [email protected] or call Support | +44 20 3807 6800 | +353 51 625 624
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- identified Dec 05, 2025, 08:54 AM UTC
We have identified an issue within the Zendesk Platform used by the Scurri support team. We are currently investigating and will update this post with further information when available. For urgent issues please call Support | +44 20 3807 6800 | +353 51 625 624
- identified Dec 05, 2025, 08:59 AM UTC
We have identified that the Zendesk issues is being caused by a system failure on Cloudflare. Cloudflare are aware and are working on the issue.
- resolved Dec 05, 2025, 09:21 AM UTC
Cloudflare have resolved the issue and Zendesk is now fully functional again. If you have any issues please contact us at [email protected] or call Support | +44 20 3807 6800 | +353 51 625 624
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