Scurri incident

Carrier Incident - DPD UK and DPD Local

Resolved after 7 hours 54 minutes, affecting Scurri Platform API, on October 20, 2026.

monitoring Oct 20, 2026, 01:36 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 20, 2026, 07:35 AM UTC
Resolved
Oct 20, 2026, 03:29 PM UTC
Duration
7h 54m
Detected by Pingoru
Oct 20, 2026, 07:35 AM UTC

Affected components

Scurri Platform API

Update timeline

  1. investigating Oct 20, 2026, 07:35 AM UTC

    We are aware of reports relating to some service issues with DPD UK and DPD Local. We are currently investigating with the carriers. Further updates will be provided via this page as soon as possible

  2. identified Oct 20, 2026, 07:41 AM UTC

    The issue has been identified and the carrier is working on it

  3. identified Oct 20, 2026, 10:08 AM UTC

    DPD have reached out to say that they are still escalating the matter with Google for a swift resolution. The DPD team is actively working on independent fixes and workarounds to restore service as soon as possible. As yet, they do not have a timeframe they can share, but are working on this as a priority

  4. monitoring Oct 20, 2026, 01:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 20, 2026, 03:29 PM UTC

    This incident has been resolved.

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