Scrive incident

HelpDesk - Degraded performance

Minor Vendor's status page →

Resolved after 39 minutes, affecting Email, on December 5, 2025.

monitoring Dec 05, 2025, 09:18 AM UTC

A fix has been implemented and we are monitoring the results.

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Started
Dec 05, 2025, 09:01 AM UTC
Resolved
Dec 05, 2025, 09:41 AM UTC
Duration
39m
Detected by Pingoru
Dec 05, 2025, 09:01 AM UTC

Affected components

Email

Update timeline

  1. investigating Dec 05, 2025, 09:01 AM UTC

    We are currently experiencing a degraded performance issue affecting our Helpdesk. Our service provider is actively working to restore normal functionality as soon as possible. We’re sorry for any inconvenience this may cause. We’ll provide updates as soon as we have more information.

  2. monitoring Dec 05, 2025, 09:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 05, 2025, 09:41 AM UTC

    This incident has been resolved.

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