- Detected by Pingoru
- Oct 14, 2026, 09:16 AM UTC
- Resolved
- Oct 14, 2026, 09:48 AM UTC
- Duration
- 31m
Affected: Phone lines
Timeline · 2 updates
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investigating Oct 14, 2026, 09:16 AM UTC
We are currently experiencing a degraded performance affecting our phone support. Our service provider is actively working to restore normal functionality as soon as possible. This may result in longer wait times or difficulties reaching our agents. We’re sorry for any disruption this may cause. We’ll provide updates as soon as we have more information. If you need assistance, please reach out to us via [email protected].
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resolved Oct 14, 2026, 09:48 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 14, 2026, 08:09 AM UTC
- Resolved
- Oct 14, 2026, 08:35 AM UTC
- Duration
- 26m
Affected: Scrive QES Global
Timeline · 2 updates
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identified Oct 14, 2026, 08:09 AM UTC
External Swisscom is experiencing degraded performance. We are monitoring the situation and will provide and update as it's resolved.
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resolved Oct 14, 2026, 08:35 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 12, 2026, 10:26 AM UTC
- Resolved
- Oct 12, 2026, 02:33 PM UTC
- Duration
- 4h 6m
Affected: Norwegian BankID QES
Timeline · 2 updates
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identified Oct 12, 2026, 10:26 AM UTC
External Norwegian BankID is experiencing degraded performance. We are monitoring the situation and will provide and update as it's resolved.
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resolved Oct 12, 2026, 02:33 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 07, 2026, 12:34 PM UTC
- Resolved
- Oct 07, 2026, 02:00 PM UTC
- Duration
- 1h 26m
Affected: Norwegian BankID QES
Timeline · 2 updates
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identified Oct 07, 2026, 12:34 PM UTC
External NO Bank ID QES is experiencing degraded performance. We are monitoring the situation and will provide and update as it's resolved.
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resolved Oct 07, 2026, 02:00 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 07, 2026, 07:33 AM UTC
- Resolved
- Oct 07, 2026, 09:31 AM UTC
- Duration
- 1h 58m
Affected: iDIN
Timeline · 2 updates
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identified Oct 07, 2026, 07:33 AM UTC
External iDIN is experiencing degraded performance. We are monitoring the situation and will provide and update as it's resolved.
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resolved Oct 07, 2026, 09:31 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 30, 2026, 01:31 PM UTC
- Resolved
- Oct 07, 2026, 07:39 AM UTC
- Duration
- 6d 18h
Affected: Chat
Timeline · 2 updates
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investigating Sep 30, 2026, 01:31 PM UTC
Our chat service is currently experiencing degraded performance. Our service provider is actively working to resolve the issue and restore normal performance. This may temporarily impact the chatbot on scrive.com and our Help Center. We apologize for any inconvenience this may cause and appreciate your patience. We’ll continue to share updates here as more information becomes available. If you need immediate assistance, please contact us at [email protected].
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resolved Oct 07, 2026, 07:39 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 29, 2026, 02:04 PM UTC
- Resolved
- Sep 29, 2026, 02:33 PM UTC
- Duration
- 28m
Affected: Scrive QES
Timeline · 2 updates
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investigating Sep 29, 2026, 02:04 PM UTC
One of our suppliers has informed us about issues. We are investigating.
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resolved Sep 29, 2026, 02:33 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 14, 2026, 09:28 AM UTC
- Resolved
- Sep 14, 2026, 10:17 AM UTC
- Duration
- 48m
Affected: Email delivery
Timeline · 2 updates
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investigating Sep 14, 2026, 09:28 AM UTC
We’re currently experiencing degraded performance with email deliveries from our services. Our service provider is actively working to restore normal functionality We apologise for any inconvenience. eSign users might be affected. Updates will follow in a timely manner.
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resolved Sep 14, 2026, 10:17 AM UTC
The incident affecting our email delivery has now been resolved. We apologise for any inconvenience this incident may have caused and thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Sep 14, 2026, 08:46 AM UTC
- Resolved
- Sep 14, 2026, 09:51 AM UTC
- Duration
- 1h 5m
Affected: Phone lines
Timeline · 2 updates
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investigating Sep 14, 2026, 08:46 AM UTC
We are currently experiencing a partial outage issue, affecting our phone support. Our service provider is actively working to restore normal functionality as soon as possible. This may result in longer wait times or difficulties reaching our agents. We’re sorry for any disruption this may cause. We’ll provide updates as soon as we have more information. If you need assistance, please reach out to us via [email protected].
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resolved Sep 14, 2026, 09:51 AM UTC
The incident affecting our phone services has now been resolved. We apologise for any inconvenience this incident may have caused and thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Sep 07, 2026, 08:59 AM UTC
- Resolved
- Sep 07, 2026, 09:31 AM UTC
- Duration
- 31m
Affected: eSign OnlineeSign APIFlow APIeID Hub APIeSign GOID-checkKSI (Guardtime)PAdESEmail DeliverySMS DeliveryRetail eSign AppForms BuilderOffboardingScrive QES
Timeline · 2 updates
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investigating Sep 07, 2026, 08:59 AM UTC
We’re currently experiencing partial outage with our service Scrive Extended Compliance. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. Updates will follow.
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resolved Sep 07, 2026, 09:31 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 04, 2026, 08:46 AM UTC
- Resolved
- Sep 05, 2026, 02:37 PM UTC
- Duration
- 1d 5h
Affected: Email delivery
Timeline · 4 updates
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investigating Sep 04, 2026, 08:46 AM UTC
We are currently experiencing delays with E-mail delivery. Our team is currently investigating the cause of the delays. eSign users using invitation and confirmation method E-mail may be affected. We apologize for any inconvenience. Meanwhile, a workaround is to use an alternative delivery method (SMS/Invitation method link/In-person meeting). Updates will follow in a timely manner.
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monitoring Sep 04, 2026, 10:37 AM UTC
We are currently tracking a global issue affecting email delivery to Microsoft-hosted mailboxes. As a result, some outgoing messages may experience temporary delivery delays. This indicates that Microsoft’s receiving servers are temporarily throttling incoming connections and requesting sending systems to retry delivery later. Our systems will automatically continue attempting delivery until the messages go through. We are actively monitoring the situation and appreciate your patience while their engineers works to resolve the issue. We apologize for any inconvenience this may cause. Updates will follow.
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monitoring Sep 04, 2026, 02:56 PM UTC
Email delivery to Microsoft-hosted mailboxes has stabilized following earlier deferrals. Deferred messages are clearing, and delivery rates have returned to normal. We will continue to actively monitor email queues throughout the weekend to ensure ongoing stability. We will provide further updates if any new issues arise.
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resolved Sep 05, 2026, 02:37 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 03, 2026, 06:45 AM UTC
- Resolved
- Sep 05, 2026, 02:41 PM UTC
- Duration
- 2d 7h
Affected: Norwegian BankID QES
Timeline · 6 updates
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investigating Sep 03, 2026, 06:45 AM UTC
We’re currently experiencing partial outage with NO BankID. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. eSign and eID Hub users may be affected.
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investigating Sep 04, 2026, 06:56 AM UTC
Our eID provider is working towards a resolution. We apologize for any inconvenience. eSign and eID Hub users may still be affected. Updates will follow.
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monitoring Sep 04, 2026, 09:47 AM UTC
We are continuing to monitor the ongoing disruption affecting Norwegian BankID QES signing. BankID reports that while a full resolution is still in progress, their engineering team has identified a solution and is actively implementing a fix over the next two hours. Signing transactions may remain degraded or unavailable during this time. We are tracking BankID’s progress closely and will provide our next update as soon as new details emerge.
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monitoring Sep 04, 2026, 11:09 AM UTC
We are seeing improvements in transaction success rates for Norwegian BankID QES signing. While the service is stabilizing, we are continuing to closely monitor performance to ensure it remains reliable before confirming that the issue is fully resolved. We will provide a final update once the service has returned to normal.
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monitoring Sep 04, 2026, 02:20 PM UTC
Performance and delivery for Norwegian BankID QES signing have stabilized following the recent mitigation. Success rates have improved, and the service is currently operating as expected. We will continue to actively monitor system stability throughout the weekend to ensure ongoing reliability. We will provide further updates if new issues arise.
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resolved Sep 05, 2026, 02:41 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 02, 2026, 09:51 AM UTC
- Resolved
- Sep 02, 2026, 12:51 PM UTC
- Duration
- 3h
Affected: Scrive QES Global
Timeline · 3 updates
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investigating Sep 02, 2026, 09:51 AM UTC
We’re currently experiencing partial outage with our eID Scrive QES Global. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. Updates will follow when available.
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identified Sep 02, 2026, 11:01 AM UTC
The issue has been identified and a fix is being implemented.
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resolved Sep 02, 2026, 12:51 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 18, 2026, 09:21 AM UTC
- Resolved
- Aug 19, 2026, 01:05 PM UTC
- Duration
- 1d 3h
Affected: Finnish Trust Network (FTN)
Timeline · 2 updates
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identified Aug 18, 2026, 09:21 AM UTC
External Finnish Trust Network (FTN) - Mobiilivarmenne is experiencing degraded performance. We are monitoring the situation and will provide and update as it's resolved.
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resolved Aug 19, 2026, 01:05 PM UTC
This incident has been resolved and Finnish Trust Network (FTN) - Mobiilivarmenne now works as expected.
Read the full incident report →
- Detected by Pingoru
- Aug 17, 2026, 10:49 AM UTC
- Resolved
- Aug 18, 2026, 06:15 AM UTC
- Duration
- 19h 25m
Affected: Email delivery
Timeline · 2 updates
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investigating Aug 17, 2026, 10:49 AM UTC
We’re currently experiencing degraded performance with our email services across our products. Our team is currently working to restore normal performance levels. We apologise for any inconvenience. Meanwhile, a workaround is to use other delivery methods to ensure that the processes goes through smoothly. Updates will follow in a timely manner.
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resolved Aug 18, 2026, 06:15 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 30, 2026, 02:59 PM UTC
- Resolved
- Jul 31, 2026, 06:15 AM UTC
- Duration
- 15h 16m
Affected: Scrive QES Global
Timeline · 2 updates
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investigating Jul 30, 2026, 02:59 PM UTC
Our provider Swisscom communicated that there currently might be issues when trying to sign documents with Scrive QES Global. They are investigating the issue.
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resolved Jul 31, 2026, 06:15 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 16, 2026, 09:52 AM UTC
- Resolved
- Jul 16, 2026, 02:30 PM UTC
- Duration
- 4h 37m
Affected: Help Center
Timeline · 3 updates
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investigating Jul 16, 2026, 09:52 AM UTC
We are currently experiencing a major issue affecting our Help Center. This result in that it is not working as expected. Our service provider is actively working to restore normal functionality as soon as possible. We’re sorry for any inconvenience this may cause. We’ll provide updates as soon as we have more information. If you need assistance, please reach out to us via [email protected].
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monitoring Jul 16, 2026, 12:56 PM UTC
Our provider has implemented a fix. The Help Center is working again. We are monitoring.
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resolved Jul 16, 2026, 02:30 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 03, 2026, 11:23 AM UTC
- Resolved
- Jul 03, 2026, 03:20 PM UTC
- Duration
- 3h 57m
Affected: Scrive QES Global
Timeline · 2 updates
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identified Jul 03, 2026, 11:23 AM UTC
The issue has been identified and a fix is being implemented.
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resolved Jul 03, 2026, 03:20 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 03, 2026, 06:51 AM UTC
- Resolved
- Jul 03, 2026, 08:49 AM UTC
- Duration
- 1h 57m
Affected: Signing page (sign.esignatur.dk)
Timeline · 2 updates
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investigating Jul 03, 2026, 06:51 AM UTC
Der opleves i øjeblikket udfordringer med underskrift via MitID Erhverv. Vi er i gang med at undersøge årsagen. Vi beklager de gener, dette medfører.
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resolved Jul 03, 2026, 08:49 AM UTC
Problemet er løst Udfordringen med underskrift via MitID Erhverv er nu løst, og det fungerer igen som forventet. Vi beklager de gener, som fejlen har medført.
Read the full incident report →
- Detected by Pingoru
- Jun 02, 2026, 01:34 PM UTC
- Resolved
- Jun 03, 2026, 07:12 AM UTC
- Duration
- 17h 38m
Affected: Swisscom QES
Timeline · 3 updates
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identified Jun 02, 2026, 01:34 PM UTC
External Swisscom QES is experiencing a partial outage. We are monitoring the situation and will provide and update as it's resolved.
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monitoring Jun 02, 2026, 07:36 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jun 03, 2026, 07:12 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 01, 2026, 01:13 PM UTC
- Resolved
- Jun 01, 2026, 01:44 PM UTC
- Duration
- 30m
Affected: Scrive QES
Timeline · 2 updates
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investigating Jun 01, 2026, 01:13 PM UTC
We’re currently experiencing partial outage with Scrive QES. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. Hourly updates will follow.
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resolved Jun 01, 2026, 01:44 PM UTC
We have now identified the cause of the issue and applied a fix. We see no further issues - If you're still experiencing problems, please reach out to our support: [email protected]
Read the full incident report →
- Detected by Pingoru
- May 25, 2026, 01:30 PM UTC
- Resolved
- May 25, 2026, 03:02 PM UTC
- Duration
- 1h 32m
Affected: Email delivery
Timeline · 4 updates
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investigating May 25, 2026, 01:46 PM UTC
We are currently investigating this issue.
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investigating May 25, 2026, 02:13 PM UTC
Our provider continuing to investigate this issue.
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identified May 25, 2026, 02:47 PM UTC
The issue has been identified and a fix is being implemented.
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resolved May 25, 2026, 03:02 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 12, 2026, 09:11 AM UTC
- Resolved
- May 12, 2026, 10:45 AM UTC
- Duration
- 1h 34m
Affected: Chat
Timeline · 2 updates
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investigating May 12, 2026, 09:11 AM UTC
Our chatbot service is currently experiencing degraded performance. Our service provider is actively working to resolve the issue and restore normal performance. This may temporarily impact the chatbot on scrive.com and our Help Center. We apologize for any inconvenience this may cause and appreciate your patience. We’ll continue to share updates here as more information becomes available. If you need immediate assistance, please contact us at [email protected]
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resolved May 12, 2026, 10:45 AM UTC
This incident has now been resolved and the chatbot is up and running again.
Read the full incident report →
- Detected by Pingoru
- Apr 30, 2026, 01:48 PM UTC
- Resolved
- Apr 30, 2026, 02:28 PM UTC
- Duration
- 40m
Affected: Help Center
Timeline · 3 updates
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investigating Apr 30, 2026, 01:48 PM UTC
We are currently experiencing a minor issue affecting our Help Center. This may result in slow loading times, limited access to articles, or certain features not working as expected. Our service provider is actively working to restore normal functionality as soon as possible. We’re sorry for any inconvenience this may cause. We’ll provide updates as soon as we have more information. If you need assistance, please reach out to us via [email protected].
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investigating Apr 30, 2026, 01:48 PM UTC
We are continuing to investigate this issue.
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resolved Apr 30, 2026, 02:28 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 29, 2026, 02:08 PM UTC
- Resolved
- Apr 29, 2026, 03:13 PM UTC
- Duration
- 1h 5m
Affected: eSign OnlineeSign GO
Timeline · 2 updates
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investigating Apr 29, 2026, 02:08 PM UTC
Issue with uploading files resulting in increased loading times. We’ll share updates here as soon as more information becomes available.
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resolved Apr 29, 2026, 03:13 PM UTC
This incident has been resolved.
Read the full incident report →