Scrive experienced a minor incident on September 30, 2026 affecting Chat, lasting 6d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Chat
Update timeline
- investigating Sep 30, 2026, 01:31 PM UTC
Our chat service is currently experiencing degraded performance. Our service provider is actively working to resolve the issue and restore normal performance. This may temporarily impact the chatbot on scrive.com and our Help Center. We apologize for any inconvenience this may cause and appreciate your patience. We’ll continue to share updates here as more information becomes available. If you need immediate assistance, please contact us at [email protected].
- resolved Oct 07, 2026, 07:39 AM UTC
This incident has been resolved.