Resolved after 2 days 21 hours, affecting Backup Radar, on November 21, 2025.
We have confirmed all affected reports were properly processing over the weekend. We will be closing up this incident now. Thank you very much for your patience.
Affected components
Update timeline
- monitoring Nov 21, 2025, 06:21 PM UTC
We have identified an issue with our email provider which is delaying delivery of daily report emails by Backup Radar. We've deployed a fix and are verifying that pending reports are being correctly sent out.
- monitoring Nov 21, 2025, 09:40 PM UTC
We are seeing delivery rates of our queued reports steadily increase following our deployed fix. We will continue to monitor how delivery rates evolve over the weekend.
- resolved Nov 24, 2025, 03:44 PM UTC
We have confirmed all affected reports were properly processing over the weekend. We will be closing up this incident now. Thank you very much for your patience.
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