ScalePad incident
Lifecycle Manager – Legacy app (app.scalepad.com) unavailable
Resolved after under a minute, affecting Lifecycle Manager, on September 29, 2026.
We are investigating an issue affecting the legacy Lifecycle Manager interface at app.scalepad.com, where users may encounter an error when accessing the Clients page. Workaround: Lifecycle Manager remains fully accessible at lm.scalepad.com. Please use this URL until the issue is resolved. We will provide updates as soon as we have more information.
Affected components
Update timeline
- investigating Sep 29, 2026, 07:16 PM UTC
We are investigating an issue affecting the legacy Lifecycle Manager interface at app.scalepad.com, where users may encounter an error when accessing the Clients page. Workaround: Lifecycle Manager remains fully accessible at lm.scalepad.com. Please use this URL until the issue is resolved. We will provide updates as soon as we have more information.
- resolved Sep 29, 2026, 07:17 PM UTC
This incident has been resolved.
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