Resolved after 3 days 23 hours, affecting Lifecycle Manager, on November 27, 2025.
The fix for the Lifecycle Manager ticket creation feature has been successfully deployed and verified. The system is stable, and the feature is now fully operational. Thank you for your patience during this incident.
Affected components
Update timeline
- identified Nov 27, 2025, 09:45 PM UTC
We have temporarily disabled the Lifecycle Manager ticket feature to address a stability issue. Our team is actively working on a resolution and will re-enable the feature once stability is ensured. We apologize for any inconvenience and appreciate your patience.
- identified Nov 28, 2025, 03:42 PM UTC
We have identified the cause of the stability issue affecting the Lifecycle Manager ticket feature. Our team is now working on implementing a fix. We will provide another update once the resolution is complete. Thank you for your patience.
- identified Nov 28, 2025, 09:17 PM UTC
We have developed a fix for the stability issue affecting the Lifecycle Manager ticket creation feature and are currently testing it to ensure reliability before deployment. Once testing is complete, we will re-enable the feature and provide a final update. Thank you for your continued patience.
- monitoring Dec 01, 2025, 07:42 PM UTC
The fix has been deployed, and we are now monitoring the stability of the Lifecycle Manager ticket creation feature. We will provide another update if any further issues arise.
- resolved Dec 01, 2025, 08:54 PM UTC
The fix for the Lifecycle Manager ticket creation feature has been successfully deployed and verified. The system is stable, and the feature is now fully operational. Thank you for your patience during this incident.
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