Resolved after 9 days 4 hours, affecting Lifecycle Insights, on April 7, 2026.
We've successfully resolved the underlying issue with Dell warranty calls in Lifecycle Insights. Those warranty look ups will now function as expected. Thank you very much for your patience.
Affected components
Update timeline
- identified Apr 07, 2026, 04:32 PM UTC
We've identified an issue with our 3rd party integration with Dell which is preventing warranty lookups from working as expected. We're working with Dell to resolve the situation as soon as possible and will post updates here as more information becomes available. Thank you for your patience.
- resolved Apr 16, 2026, 09:20 PM UTC
We've successfully resolved the underlying issue with Dell warranty calls in Lifecycle Insights. Those warranty look ups will now function as expected. Thank you very much for your patience.
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