Savvas incident

Savvas Realize Performance Issues

Resolved after 11 hours 55 minutes, affecting Realize and Realize Reader and 1 more, on October 20, 2025.

monitoring Oct 20, 2025, 10:23 PM UTC

The AWS incident is still ongoing, but most Realize and other Savvas digital products are functioning normally. We are still monitoring the situation with AWS closely.

Started
Oct 20, 2025, 01:46 PM UTC
Resolved
Oct 21, 2025, 01:42 AM UTC
Duration
11h 55m
Detected by Pingoru
Oct 20, 2025, 01:46 PM UTC

Affected components

RealizeRealize ReaderRealize ReportsEasyBridgeSuccessMakerMomentum Assessments

Update timeline

  1. monitoring Oct 20, 2025, 01:46 PM UTC

    Due to an issue with our cloud services provider, users may see slow performing pages and other issues. We are monitoring the situation and in active dialog with our provider to resolve this as soon as possible.

  2. monitoring Oct 20, 2025, 04:38 PM UTC

    A number of Savvas products may still be experiencing issues due to an ongoing AWS incident. We are working on recovering as soon as possible. You can follow the status of AWS' issues at https://health.aws.amazon.com/health/status

  3. monitoring Oct 20, 2025, 10:23 PM UTC

    The AWS incident is still ongoing, but most Realize and other Savvas digital products are functioning normally. We are still monitoring the situation with AWS closely.

  4. resolved Oct 21, 2025, 01:42 AM UTC

    This incident has been resolved.

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