Savvas incident

Savvas Realize Assignment Loading Issue

Resolved after 2 hours 3 minutes, affecting Realize, on September 25, 2026.

investigating Sep 25, 2026, 05:29 PM UTC

Our team is investigating an issue that may intermittently prevent users from accessing assignments. We are investigating this and will provide updates as available. If users encounter any issues, we recommend performing a cache clear to resolve the issue. This can be done by clicking Ctrl + Shift + R (Windows/Linux) or Cmd + Shift + R (Mac) on the affected page.

Started
Sep 25, 2026, 05:29 PM UTC
Resolved
Sep 25, 2026, 07:32 PM UTC
Duration
2h 3m
Detected by Pingoru
Sep 25, 2026, 05:29 PM UTC

Affected components

Realize

Update timeline

  1. investigating Sep 25, 2026, 05:29 PM UTC

    Our team is investigating an issue that may intermittently prevent users from accessing assignments. We are investigating this and will provide updates as available. If users encounter any issues, we recommend performing a cache clear to resolve the issue. This can be done by clicking Ctrl + Shift + R (Windows/Linux) or Cmd + Shift + R (Mac) on the affected page.

  2. resolved Sep 25, 2026, 07:32 PM UTC

    Our team has corrected the issue.

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