Savvas incident

Intermittent Savvas Realize My Library / Content Loading issues

Resolved after 7 hours 52 minutes, affecting Realize, on September 23, 2026.

monitoring Sep 23, 2026, 03:59 PM UTC

Some users may see intermittent issues with content loading in My Library and potentially elsewhere within Savvas Realize. If users encounter any issues, we recommend performing a cache clear to resolve the issue. This can be done by clicking Ctrl + Shift + R (Windows/Linux) or Cmd + Shift + R (Mac) on the affected page. Our team is working to resolve this so that no cache clears are required.

Started
Sep 23, 2026, 03:59 PM UTC
Resolved
Sep 23, 2026, 11:51 PM UTC
Duration
7h 52m
Detected by Pingoru
Sep 23, 2026, 03:59 PM UTC

Affected components

Realize

Update timeline

  1. monitoring Sep 23, 2026, 03:59 PM UTC

    Some users may see intermittent issues with content loading in My Library and potentially elsewhere within Savvas Realize. If users encounter any issues, we recommend performing a cache clear to resolve the issue. This can be done by clicking Ctrl + Shift + R (Windows/Linux) or Cmd + Shift + R (Mac) on the affected page. Our team is working to resolve this so that no cache clears are required.

  2. resolved Sep 23, 2026, 11:51 PM UTC

    This incident has been resolved.

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