Savvas incident
Intermittent Savvas Realize My Library / Content Loading issues
Resolved after 7 hours 52 minutes, affecting Realize, on September 23, 2026.
Some users may see intermittent issues with content loading in My Library and potentially elsewhere within Savvas Realize. If users encounter any issues, we recommend performing a cache clear to resolve the issue. This can be done by clicking Ctrl + Shift + R (Windows/Linux) or Cmd + Shift + R (Mac) on the affected page. Our team is working to resolve this so that no cache clears are required.
Affected components
Update timeline
- monitoring Sep 23, 2026, 03:59 PM UTC
Some users may see intermittent issues with content loading in My Library and potentially elsewhere within Savvas Realize. If users encounter any issues, we recommend performing a cache clear to resolve the issue. This can be done by clicking Ctrl + Shift + R (Windows/Linux) or Cmd + Shift + R (Mac) on the affected page. Our team is working to resolve this so that no cache clears are required.
- resolved Sep 23, 2026, 11:51 PM UTC
This incident has been resolved.
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