Resolved after 8 days 17 hours, affecting Realize and Realize Reader, on April 2, 2025.
Our team has continued to work on this issue but the issue still persists. We will be working on deploying a correction as soon as possible.
Affected components
RealizeRealize Reader
Update timeline
- identified Apr 02, 2025, 07:17 PM UTC
Our team is aware of an issue being reported that PDF content is slow to load or fails to open. We are actively working to fix this issue and will update you here on the status site when resolved. We apologize for this inconvenience.
- identified Apr 09, 2025, 06:36 PM UTC
Our team has continued to work on this issue but the issue still persists. We will be working on deploying a correction as soon as possible.
- resolved Apr 11, 2025, 12:36 PM UTC
This incident has been resolved.
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