Savvas incident
Teachers Without an Existing Outlier Account Unable to Log In Via SSO
Major Vendor's status page →
Resolved after 2 days, affecting Outlier.org, on May 19, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Outlier.org
Update timeline
- investigating May 19, 2025, 04:09 PM UTC
Teachers using Single Sign-On to log into the Outlier LMS from Realize become stuck during the registration process and are unable to access the LMS. This issue only affects teachers without existing Outlier accounts. Our team is investigating the issue and will remedy as soon as possible.
- identified May 20, 2025, 12:59 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 21, 2025, 04:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 21, 2025, 04:48 PM UTC
This incident has been resolved.
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