Savvas incident

Rostering Ingestion Reports

Resolved after 47 minutes, affecting EasyBridge, on August 21, 2025.

resolved Aug 21, 2025, 06:01 PM UTC

The issue affecting access to the errors and warnings file has been fully resolved. Customers should now be able to open and review these files without any issues. We appreciate your patience while our team worked to restore full functionality.

Started
Aug 21, 2025, 05:13 PM UTC
Resolved
Aug 21, 2025, 06:01 PM UTC
Duration
47m
Detected by Pingoru
Aug 21, 2025, 05:13 PM UTC

Affected components

EasyBridge

Update timeline

  1. investigating Aug 21, 2025, 05:13 PM UTC

    We are aware of an issue preventing customer administrators from accessing the Errors and Warnings file from within Savvas EasyBridge. Our development team is actively working on a resolution with the highest priority. We sincerely apologize for the inconvenience and appreciate your patience as we work to restore full functionality.

  2. resolved Aug 21, 2025, 06:01 PM UTC

    The issue affecting access to the errors and warnings file has been fully resolved. Customers should now be able to open and review these files without any issues. We appreciate your patience while our team worked to restore full functionality.

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