Salv incident

Salv unavailability

Resolved after 2 hours 11 minutes, affecting app.salv.com, on November 18, 2025.

monitoring Nov 18, 2025, 01:36 PM UTC

We are continuing to monitor for any further issues.

Other major vendors with incidents that started within 30 minutes of this one

Started
Nov 18, 2025, 11:43 AM UTC
Resolved
Nov 18, 2025, 01:54 PM UTC
Duration
2h 11m
Detected by Pingoru
Nov 18, 2025, 11:43 AM UTC

Affected components

app.salv.com

Update timeline

  1. investigating Nov 18, 2025, 11:43 AM UTC

    Our DNS provider is experiencing service/network issues.

  2. identified Nov 18, 2025, 11:55 AM UTC

    DNS provider outage details https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

  3. identified Nov 18, 2025, 12:54 PM UTC

    We are actively investigating the issue in collaboration with our DNS provider. Intermittent recovery of services has been observed; however, a permanent resolution is still in progress. We continue to monitor the situation closely and will provide updates as we make progress.

  4. monitoring Nov 18, 2025, 01:26 PM UTC

    We are seeing positive progress, with intermittent recoveries becoming more consistent and system performance showing signs of stabilization. Our team continues to monitor the environment closely and will notify you once full recovery has been confirmed.

  5. monitoring Nov 18, 2025, 01:36 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Nov 18, 2025, 01:54 PM UTC

    This incident has been resolved.

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