Salesforce incident
We are investigating an issue affecting a subset of customers when trying to send SMS and email messages through our transactional messaging API. Some requests may intermittently fail with a server er
Resolved after 50 minutes, affecting DB7114 and DB767 and 1 more, on August 27, 2026.
We are investigating an issue affecting a subset of customers when trying to send SMS and email messages through our transactional messaging API. Some requests may intermittently fail with a server error, though retries are generally successful. We'll provide an update in 30 minutes or sooner if additional information becomes available.
Affected components
Update timeline
- identified Aug 27, 2026, 09:25 AM UTC
Degradation Started: performanceDegradation
- monitoring Aug 27, 2026, 09:34 AM UTC
We are investigating an issue affecting a subset of customers when trying to send SMS and email messages through our transactional messaging API. Some requests may intermittently fail with a server error, though retries are generally successful. We'll provide an update in 30 minutes or sooner if additional information becomes available.
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