Salesforce incident
We’re working on implementing a fix that we believe will resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
Resolved after 3 hours 20 minutes, affecting USA9004S and USA9012S, on August 18, 2026.
We’re working on implementing a fix that we believe will resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
Affected components
Update timeline
- identified Aug 18, 2026, 05:56 PM UTC
Degradation Started: performanceDegradation
- monitoring Aug 18, 2026, 06:26 PM UTC
We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
- monitoring Aug 18, 2026, 06:57 PM UTC
We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
- monitoring Aug 18, 2026, 07:34 PM UTC
We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
- monitoring Aug 18, 2026, 08:03 PM UTC
We’re working on implementing a fix that we believe will resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
- monitoring Aug 18, 2026, 08:36 PM UTC
We’re working on implementing a fix that we believe will resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
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