Our maintenance activity is progressing as planned. We've completed initial validation of the standby environment and are seeing expected service behavior. We are completing the remaining deployment a

Update timeline

1. identified Aug 17, 2026, 03:55 PM UTC

   Degradation Started: ccAccountManagerImpacted

2. monitoring Aug 17, 2026, 04:01 PM UTC

   Investigations have highlighted that the impact radius is broader than initially understood. We have updated the posting to reflect the additional instances experiencing impact, and customers in these instances will receive communications related to this incident going forward.

3. monitoring Aug 17, 2026, 04:13 PM UTC

   We're investigating an issue affecting Account Manager where customers may experience intermittent errors. To restore service stability, we've initiated maintenance to transition Account Manager to a standby environment. During this activity, Account Manager will remain available in read-only mode, and customers may be unable to make configuration changes. We expect the maintenance activity to take approximately one hour and are closely monitoring progress. We'll provide an update in 90 minutes or sooner if additional information becomes available.

4. monitoring Aug 17, 2026, 05:36 PM UTC

   Our maintenance activity is progressing as planned. We've completed initial validation of the standby environment and are seeing expected service behavior. We are completing the remaining deployment activity and will then perform additional automated validation before transitioning traffic to the standby environment. We'll continue to monitor progress closely and provide another update in 60 minutes or sooner if additional information becomes available.