Salesforce incident
We are currently investigating a performance degradation impacting the user interface for a subset of services in MuleSoft. Our initial roll-back attempt did not fully resolve the issue, so we moved t
Resolved after 2 hours 31 minutes, affecting ANYPOINTAUTOMATIONSUITE-EU and ANYPOINTMANAGEMENTCENTER-EU and 1 more, on August 14, 2026.
We are currently investigating a performance degradation impacting the user interface for a subset of services in MuleSoft. Our initial roll-back attempt did not fully resolve the issue, so we moved to a roll forward approach and are building and testing an updated deployment. We’ll provide an update in 60 minutes or sooner if additional information becomes available.
Affected components
Update timeline
- identified Aug 14, 2026, 10:45 PM UTC
Degradation Started: muleSoftPerformanceDegradation
- monitoring Aug 14, 2026, 11:01 PM UTC
We are currently investigating a performance degradation impacting the user interface for a subset of services in Mulesoft. Our teams are actively engaged and performing rollbacks to help mitigate the impact. We’ll provide an update in 30 minutes or sooner if additional information becomes available.
- monitoring Aug 14, 2026, 11:14 PM UTC
We continue to investigate performance degradation impacting the user interface for a subset of services in Mulesoft. Our teams are actively engaged and performing rollbacks to help mitigate the impact. We’ll provide an update in 30 minutes or sooner if additional information becomes available.
- monitoring Aug 14, 2026, 11:50 PM UTC
We are currently investigating a performance degradation impacting the user interface for a subset of services in Mulesoft. Rather than rolling back the change, we have decided to roll forward with a fix to resolve the issue more quickly. We are continuing to monitor for full recovery and will share a further update within 60 minutes or sooner if additional information becomes available.
- monitoring Aug 15, 2026, 12:42 AM UTC
We are currently investigating a performance degradation impacting the user interface for a subset of services in MuleSoft. Our initial roll-back attempt did not fully resolve the issue, so we moved to a roll forward approach and are building and testing an updated deployment. We’ll provide an update in 60 minutes or sooner if additional information becomes available.
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