Salesforce incident
We've taken measures to mitigate the impact. The last recurrence of disruption was at approximately 12:20 UTC and we're continuing to monitor. We're also addressing the underlying problematic hardware
Resolved after 2 hours 43 minutes, affecting DB690, on August 10, 2026.
We've taken measures to mitigate the impact. The last recurrence of disruption was at approximately 12:20 UTC and we're continuing to monitor. We're also addressing the underlying problematic hardware to ensure complete resolution. We'll provide an update in 60 minutes or sooner if additional information becomes available.
Affected components
Update timeline
- identified Aug 10, 2026, 10:59 AM UTC
Disruption Started: marketingCloudDisruption
- monitoring Aug 10, 2026, 12:14 PM UTC
We identified a likely backend hardware issue, causing intermittent restarts of the database and repeated periods of disruption. We're working to determine a path to resolution and we'll provide an update in 60 minutes or sooner if additional information becomes available.
- monitoring Aug 10, 2026, 01:14 PM UTC
We're continuing to assess the most suitable path to address the intermittent restarts of the database and repeated periods of disruption. We'll provide an update in 60 minutes or sooner if additional information becomes available.
- monitoring Aug 10, 2026, 01:27 PM UTC
We've taken measures to mitigate the impact. The last recurrence of disruption was at approximately 12:20 UTC and we're continuing to monitor. We're also addressing the underlying problematic hardware to ensure complete resolution. We'll provide an update in 60 minutes or sooner if additional information becomes available.
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