Salesforce incident
During this time, customers that are unable to complete File Transfer, Data Extract and Import features within Automation Studio. A work around for customers would be to pull small data sets from the
Minor Vendor's status page →
Resolved after 40 minutes, affecting DB402000 and DB402001 and 1 more, on August 8, 2026.
During this time, customers that are unable to complete File Transfer, Data Extract and Import features within Automation Studio. A work around for customers would be to pull small data sets from the API.
Affected components
DB402000DB402001DB402002DB402003DB402004DB402005DB402006DB402008DB402009DB402010
Update timeline
- identified Aug 08, 2026, 06:35 PM UTC
Degradation Started: marketingCloudFeatureDegradation
- monitoring Aug 08, 2026, 06:35 PM UTC
During this time, customers that are unable to complete File Transfer, Data Extract and Import features within Automation Studio. A work around for customers would be to pull small data sets from the API.
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