Salesforce incident
The rolling restart has resolved the issue impacting third-party integration tools. We’re continuing to monitor our services for any recurrence while validating a long-term fix.
Resolved after 4 days 1 hour, affecting USA1138 and USA30S and 1 more, on July 31, 2026.
The rolling restart has resolved the issue impacting third-party integration tools. We’re continuing to monitor our services for any recurrence while validating a long-term fix. We'll provide further updates if customer impact returns. We apologize for any inconvenience this issue has caused for customers.
Affected components
Update timeline
- identified Jul 31, 2026, 11:21 AM UTC
Degradation Started: featureServiceDisruption
- monitoring Jul 31, 2026, 11:38 AM UTC
We're investigating an issue impacting Snowflake Zero Copy Connectors, where customers may experience Java Database Connection (JDBC) failures. We've identified the issue and are performing a rolling restart of the connector service to restore functionality. We’ll provide an update in 30 minutes or sooner if more information becomes available.
- monitoring Jul 31, 2026, 11:58 AM UTC
The rolling restart has resolved the issue impacting Snowflake Zero Copy Connectors. We’re continuing to monitor the service for any recurrence while validating a long-term fix. We'll provide further updates if customer impact returns or as additional information becomes available.
- monitoring Aug 03, 2026, 02:23 AM UTC
The rolling restart has resolved the issue impacting third-party integration tools. We’re continuing to monitor our services for any recurrence while validating a long-term fix. We'll provide further updates if customer impact returns. We apologize for any inconvenience this issue has caused for customers.
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