We're continuing to execute additional measures to restore normal service, including rebalancing authentication service capacity. We'll provide an update in 60 minutes or sooner if additional informat

Update timeline

1. identified Jul 15, 2026, 01:46 PM UTC

   Degradation Started: muleSoftPerformanceDegradation

2. monitoring Jul 15, 2026, 02:22 PM UTC

   We're aware of an issue impacting the MuleSoft EU production environment, causing intermittent errors. Users may experience deployment failures, errors when checking deployment status, and slow or degraded platform services. We're investigating the issue and will provide an update in 60 minutes or sooner if additional information becomes available.

3. monitoring Jul 15, 2026, 03:25 PM UTC

   We've identified the trigger for this issue and are currently implementing measures to restore normal service. We'll provide an update in 60 minutes or sooner if additional information becomes available.

4. monitoring Jul 15, 2026, 04:22 PM UTC

   We've completed a configuration change to remove a rate-limit bypass that was contributing to elevated authentication requests. We're continuing to execute additional measures to restore normal service. We'll provide an update in 60 minutes or sooner if additional information becomes available.

5. monitoring Jul 15, 2026, 05:23 PM UTC

   We're continuing to execute additional measures to restore normal service, including rebalancing authentication service capacity. We'll provide an update in 60 minutes or sooner if additional information becomes available.