Salesforce incident
We’ve deployed a service configuration fix across all impacted instances. The fix is designed to resolve the memory issue causing intermittent errors for customers. We're currently monitoring health m
Resolved after 1 hour 33 minutes, affecting BRA14 and BRA16 and 1 more, on June 17, 2026.
We’ve deployed a service configuration fix across all impacted instances. The fix is designed to resolve the memory issue causing intermittent errors for customers. We're currently monitoring health metrics across instances that have received the fix so far. We'll provide an update in 30 minutes or sooner if additional information becomes available.
Affected components
Update timeline
- identified Jun 17, 2026, 10:50 PM UTC
Degradation Started: featurePerfDegradation
- monitoring Jun 17, 2026, 10:55 PM UTC
We're aware of an issue impacting Agentforce. A subset of customers may encounter a "Something went wrong, please try again" error when accessing Agentforce across multiple instances. We're actively investigating potential triggers. We'll provide an update in 30 minutes or sooner if additional information becomes available.
- monitoring Jun 17, 2026, 11:32 PM UTC
We continue to investigate this issue. We have deployed a fix on one of the impacted instances and are currently monitoring performance. If successfully validated, we will deploy the fix to all impacted instances to restore services as quickly as possible for customers. We'll provide an update in 30 minutes or sooner if additional information becomes available.
- monitoring Jun 17, 2026, 11:59 PM UTC
We’ve deployed a service configuration fix across all impacted instances. The fix is designed to resolve the memory issue causing intermittent errors for customers. We're currently monitoring health metrics across instances that have received the fix so far. We'll provide an update in 30 minutes or sooner if additional information becomes available.
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