Salesforce incident
At 06:14 UTC on June 12, 2026, a feature degradation began impacting Object Store v2. As a result, customers are unable to store or retrieve keys that contain special characters.
Resolved after 45 minutes, affecting OBJECTSTOREV2-CA and OBJECTSTOREV2-US, on June 13, 2026.
At 06:14 UTC on June 12, 2026, a feature degradation began impacting Object Store v2. As a result, customers are unable to store or retrieve keys that contain special characters. We have identified the technical trigger and a fix has been prepared. We are in the process of deploying it to all affected regions. There is no workaround available at this time. We will provide an update in 30 minutes or sooner if additional information becomes available.
Affected components
Update timeline
- identified Jun 13, 2026, 11:52 AM UTC
Degradation Started: muleSoftFeatureDegradation
- monitoring Jun 13, 2026, 12:01 PM UTC
At 06:14 UTC on June 12, 2026, a feature degradation began impacting Object Store v2. As a result, customers are unable to store or retrieve keys that contain special characters. We have identified the technical trigger and a fix has been prepared. We are in the process of deploying it to all affected regions. There is no workaround available at this time. We will provide an update in 30 minutes or sooner if additional information becomes available.
Your product runs on more than Salesforce
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services