Salesforce incident
We've identified a source of excessive service usage and have taken steps to address this. We're monitoring and we'll provide an update in 30 minutes or sooner if additional information becomes availa
Resolved after 24 minutes, affecting DEU100 and DEU102 and 1 more, on June 11, 2026.
We've identified a source of excessive service usage and have taken steps to address this. We're monitoring and we'll provide an update in 30 minutes or sooner if additional information becomes available.
Affected components
Update timeline
- identified Jun 11, 2026, 02:30 PM UTC
Degradation Started: featureServiceDisruption
- monitoring Jun 11, 2026, 02:31 PM UTC
We're aware of an issue affecting agents using Messaging in our Core service. As a result, agents are unable to close active Messaging sessions from the UI. We'll provide an update in 30 minutes or sooner if additional information becomes available.
- monitoring Jun 11, 2026, 02:35 PM UTC
We've identified a source of excessive service usage and have taken steps to address this. We're monitoring and we'll provide an update in 30 minutes or sooner if additional information becomes available.
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